Bump messages are part of Izzy's toolkit: short, friendly messages sent automatically the moment a fan comes online, purchase a content or send a tip, or comment on a post. This helps you re-engage fans at the perfect moment and increase conversations and sales without any manual effort.
Accessing Bump Messages
To manage your Bump Messages:
In the Console, open the Creators tab.
Next to the creator you want to configure, click Izzy Settings.
Select Bump Messages.
Creating a Bump Message
You can either create a message from scratch or import an existing one from:
Supercreator Templates
Best Selling PPVs
Mass Messages
Message Library
When importing, you can:
Import the message as-is.
Edit & Import if you'd like to customize it before saving.
To create a new Bump Message, click New Message.
Select the OnlyFans account (if you manage multiple creators);
Choose one or more trigger events;
Attach media from your Vault (optional);
Set a minimum bundle price (optional);
Write the message that Izzy will send;
You can personalize your messages by using the {name} placeholder. If the fan has a first name saved in your CRM, Izzy will automatically replace {name} with that name. Example: Hey {name}, I have something special just for you ❤️
Excluding Fans
You can prevent certain fans from receiving Bump Messages by creating exclusion rules. For example, you can exclude fans based on:
Total amount spent
How long they've been subscribed (new or long-term subscribers.
Specific fan lists.
These filters help ensure your Bump Messages are sent only to the audience you want to target.
Note: If a fan matches any exclusion rule, Izzy will stop sending automated messages to that fan and any active conversation will be handed over to a human chatter.
Advanced Settings
The Advanced Settings section gives you additional control over how Bump Messages behave.
Automatically Unsend Messages
Enable Unsend Automatically to remove a Bump Message if the fan doesn't reply within a specified time.
This helps keep conversations clean and prevents chats from feeling repetitive or spammy.
Note: Due to OnlyFans platform limitations, the actual unsend time may be longer than the value you configure. If precise timing is important, consider setting a slightly shorter interval.
Don't Bump Fans You've Messaged Recently
Prevent Izzy from sending Bump Messages to fans who were recently contacted by either Izzy or a human chatter. Choose how many hours should pass before that fan becomes eligible for another Bump Message.
Trigger Events
Choose which fan actions should trigger a Bump Message.
Available triggers include:
Fan comes online
Fan purchases content or sends a tip
Fan likes or comments on a post
You can enable one, two, or all trigger events for each Bump Message.
Fan Name Fallback
If a fan doesn't have a first name saved in your CRM, Izzy will use a fallback name instead. By default, the fallback name is babe, but you can customize it to better match your brand and chat style.
